In the fast-paced world of recruitment and talent acquisition, staying ahead of the competition requires innovative approaches and leveraging the latest technological advancements. One such advancement that has gained significant traction in recent years is the concept of Interview as a Service (IaaS). This powerful tool offers hiring leaders and recruiters an efficient and streamlined approach to conducting interviews. In this blog post, we will explore the potential of Interview as a Service and discuss how it can be maximized to optimize the hiring process.

Understanding Interview as a Service

Interview as a Service refers to the outsourcing of interview-related tasks to specialized service providers like FloCareer. These providers offer a range of solutions, including interview scheduling, candidate screening, interview coordination, and even conducting interviews. By utilizing this service, hiring leaders and recruiters can offload the time-consuming and often repetitive tasks associated with interviews, allowing them to focus on the more strategic aspects of their roles.

Benefits of Interview as a Service

1. Time and Cost Savings: By outsourcing interview-related tasks, organizations can save significant time and resources. Service providers handle all the administrative aspects of scheduling interviews, freeing up valuable time for hiring leaders and recruiters to concentrate on core responsibilities. For technical hires, a strong Interview as a Service provider can reduce the amount of time that software developers and other members of  the technical team need to spend conducting interviews. Additionally, the streamlined processes offered by IaaS providers can lead to reduced costs associated with interview coordination. 

2. Enhanced Candidate Experience: The candidate experience plays a crucial role in attracting top talent. Interview as a Service can help improve the candidate experience by providing a seamless and efficient process. With dedicated support and prompt scheduling, candidates feel valued and engaged throughout the hiring journey, leaving a positive impression of the organization.

3. Access to Expertise: Interview as a Service providers often have a team of experienced professionals who specialize in interview coordination, panel management and conducting interviews. Leveraging their expertise can significantly improve the quality of interviews, leading to better hiring decisions. These professionals understand the nuances of effective interviewing techniques and can ensure that interviews are conducted consistently and fairly.

Maximizing the Potential of Interview as a Service

1. Clearly Define Your Hiring Goals and Criteria: Before engaging an IaaS provider, it is essential to have a clear understanding of your hiring goals and the specific criteria you are looking for in candidates. Communicate these requirements effectively to the service provider to ensure that they can align their processes accordingly.

2. Collaborate and Provide Feedback: IaaS providers should be seen as partners in the hiring process. Collaborate with them to establish a strong working relationship, calibrate your requirements and provide regular feedback on their services. This feedback loop helps them understand your unique needs and enables them to continuously improve their processes.

3. Leverage Technology Integration: Interview as a Service providers often offer integrations with applicant tracking systems (ATS), assessments, sourcing and other recruitment tools. Take advantage of these integrations to streamline the flow of information between systems, ensuring a seamless experience for both recruiters and candidates.

4. Customize the Interview Process: While outsourcing interview-related tasks, it is important to maintain the organization's unique culture and values. Work closely with the IaaS provider to customize the interview process, incorporating company-specific questions and assessments. This customization helps ensure that the candidates being presented align with the organization's requirements.

5. Maintain Effective Communication Channels: Open and timely communication is vital when working with an IaaS provider. Establish clear lines of communication, set expectations, and provide prompt responses to inquiries. This proactive approach fosters a collaborative environment and allows for efficient coordination throughout the hiring process.

6. Continuously Evaluate and Improve: Regularly evaluate the effectiveness of the Interview as a Service approach. Analyze metrics such as time-to-hire, candidate feedback, and quality of hires to gauge the success of the service. Use these insights to identify areas for improvement and work with the provider to enhance the overall process.


Interview as a Service is transforming the way companies hire top talent by providing streamlined processes, improved efficiency, and enhanced candidate experiences. By outsourcing interview-related tasks, companies can focus on evaluating candidates, making data-driven decisions, and selecting the best-fit individuals for their organizations. Leveraging the expertise of Interview as a Service providers, companies gain access to standardized interview processes, scalability, flexibility, and cost savings. To fully harness the potential of Interview as a Service, companies should collaborate with providers, customize the interview process, and continuously evaluate and improve the recruitment strategies. By embracing this innovative approach, companies can stay ahead of the competition and secure the top talent needed to drive their success in today's dynamic job market.