In today's competitive job market, finding and selecting the right talent for your company is crucial for success. However, the traditional hiring process can be time-consuming, resource-intensive, and often inefficient. This is where Interview as a Service (IaaS) comes into play. By outsourcing interview-related tasks to specialized service providers like FloCareer, companies can streamline their recruitment process and focus on selecting the best-fit candidates. In this blog post, we will explore the key factors to consider when choosing the right Interview as a Service for your company, with a specific focus on the perspective of FloCareer.

1. Define Your Needs and Objectives

Before diving into the selection process, it is essential to clearly define your company's needs and objectives. Determine the specific interview-related tasks you want to outsource and identify the goals you aim to achieve through an Interview as a Service. This could include streamlining interview scheduling, improving candidate experience, minimizing disruptions to your hiring team, enhancing interview panel management, conducting interviews, or reducing time-to-hire. By understanding your specific requirements, you can evaluate potential service providers more effectively.

2. Assess Expertise and Specialization

When choosing an Interview as a Service provider, it is crucial to assess their expertise and specialization. Look for providers with experience in your industry or specific job roles you frequently hire for. This ensures that the service provider understands the nuances of your industry and can effectively screen and evaluate candidates based on your requirements. Evaluate their track record, client testimonials, and success stories to gauge their expertise in the field.

FloCareer Perspective: As a company in the technology sector, Flocareer would offer clients in the technology sector, a strong understanding of the technology industry, including the latest trends, skills, interview questions and challenges in hiring tech talent.

3. Evaluate Technology and Integration Capabilities

Consider the technological capabilities and integrations offered by Interview as a Service providers. Look for platforms that offer seamless integration with your existing applicant tracking system (ATS) or recruitment tools. This allows for a smooth flow of data and information, eliminating manual data entry and reducing the risk of errors. Additionally, assess the provider's use of innovative technologies, such as video interviewing platforms, interview structure, candidate fraud identification and mitigation, data analytics tools and candidate selects/ recommendations. These technologies can enhance the efficiency and effectiveness of the interview process.

Flocareer Perspective: As a tech-focused company, Flocareer would prioritize Interview as a Service providers that leverage advanced technologies, such as AI-powered candidate assessments and video interviewing platforms, to ensure a modern and efficient recruitment process. All of these aspects are included in FloCareer's industry leading Interview as a Service Platform.

4. Consider Customization and Personalization

Every company has unique values, culture, and hiring requirements. It is crucial to choose an Interview as a Service provider that allows for customization and personalization of the interview process. Assess whether the provider offers the flexibility to incorporate company-specific questions, assessments, and branding elements into the interviews. This ensures that the interview process aligns with your company's values and culture, resulting in a better fit between candidates and your organization.

FloCareer Perspective: FloCareer would prioritize Interview as a Service providers that offer customization options, enabling the incorporation of company-specific assessments and questions tailored to their unique hiring needs. When we create the interview structure, we provide clients with the ability to modify and customize the questions and priorities.  Prior to starting any new project, FloCareer conducts a calibration call with the client to sync up on objectives, goals, and approach.

5. Evaluate Support and Collaboration

The level of support and collaboration offered by the Interview as a Service provider is a critical factor to consider. Assess their responsiveness to inquiries, availability for collaboration meetings, and willingness to understand your company's specific requirements. Look for providers who act as true partners, actively engaging with you throughout the process, providing guidance, and incorporating feedback to continually improve the interview experience.

FloCareer Perspective: FloCareer would prioritize Interview as a Service providers that offer dedicated support, proactive communication, comprehensive candidate recommendations with videos, and a collaborative approach to ensure a strong partnership. As mentioned above, FloCareer also conducts a calibration call with the client at the start to sync up on objectives, goals, and approach.

6. Consider Scalability and Pricing Models

Evaluate the scalability of the Interview as a Service provider to accommodate your company's hiring needs. Consider whether they can handle a large volume of interviews and adapt their resources accordingly. Providers that can flexibly perform interviews 24X7X365 like FloCareer can deliver a strong candidate experience.  Additionally, assess the provider's pricing models and evaluate whether they align with your budget and hiring goals. Some providers offer flexible pricing based on the volume of interviews or a subscription-based model, allowing for cost optimization.

FloCareer Perspective: FloCareer would consider Interview as a Service providers that offer scalability options to accommodate their fluctuating hiring needs while providing cost-effective pricing models. Once candidate profiles are submitted, FloCareer can start interviews within 3 hours

7. Request Demos and Trial Periods

To make an informed decision, request demos and trial periods from shortlisted Interview as a Service providers. This allows you to experience their platforms, features, and support firsthand. Use this opportunity to evaluate the user-friendliness, functionality, and overall experience of working with the provider.

FloCareer Perspective: FloCareer provides demos and trial periods to assess the user experience, technological capabilities, and compatibility with their existing recruitment systems.


Choosing the right Interview as a Service provider is a crucial decision that can greatly impact your company's recruitment process. By considering factors such as expertise, technology integration, customization, support, scalability, and pricing, you can make an informed choice that aligns with your company's needs and goals. The perspective of FloCareer emphasizes the importance of selecting a provider that understands the specific requirements of your industry and can provide a personalized experience tailored to your company's values and culture. By leveraging the power of Interview as a Service, you can streamline your recruitment process, source top talent efficiently, and drive the success of your organization.